Billing & Cancellation Policy

Plans

The Free plan and current paid plan limits/pricing are displayed before checkout. Public paid subscriptions are processed securely by Stripe.

Renewal

Paid subscriptions renew automatically for the billing period shown at checkout until cancelled. Applicable taxes may be added depending on location.

Manage or cancel

You can open the Stripe customer portal from Settings to manage payment details or cancel. Cancellation stops future renewal according to the effective date shown by Stripe.

After downgrade/cancellation

Your data is not automatically deleted. Apps above the Free-plan limit are paused, not erased. You may export or delete your account at any time.

Refunds and withdrawal

If you subscribe as a consumer, you have a statutory 14-day right of withdrawal from the date of purchase. Because Calmping is a digital service supplied immediately, by subscribing and asking us to start the service straight away you agree that this right is lost once the service has been fully performed (Article L221-28 of the French Consumer Code). Outside the withdrawal period, subscription fees already paid are generally non-refundable except where required by law or at our discretion. Nothing in this policy limits any refund or withdrawal right that cannot legally be excluded.

Failed payments

If a payment fails, Stripe may retry it and the subscription status may change. Paid features may be paused when the subscription is no longer active.

Billing support

For billing questions, use the contact page.